Refund Policy

Refund Policy

Effective Date: 1st January 2025

At CEF Online Academy, we strive to provide high-quality educational services through live classes and digital learning resources. Due to the nature of our offerings, this Refund Policy outlines the conditions under which refunds may or may not be granted.

1. General Policy

All course fees paid to CEF Online Academy are non-refundable once access to live classes, recordings, or course materials has been granted, except in limited circumstances outlined below.

Enrollment in a course indicates that the user has reviewed the course structure, schedule, and suitability.

2. Trial Class Recommendation

Where applicable, users are encouraged to attend a trial class prior to enrollment.

Enrollment after attending a trial class constitutes confirmation that the user is satisfied with the course.

3. Monthly Subscription Plans

• Fees are non-refundable once the billing cycle has started
• No partial refunds will be issued for:
• Missed classes
• Late joining
• Early withdrawal during the month

Users may choose to discontinue future billing by informing the academy through official channels.

4. Annual Subscription Plans

4.1. Users may request cancellation of annual subscriptions by contacting official support.

4.2. If cancellation is requested within the first six (6) months of subscription:

• A charge equivalent to one (1) additional month’s fee will be